Stayed at the Kimpton Hotel in Tokyo from January 3 to 10, and it was an exceptional experience from beginning to end. Essam at the front desk was warm and professional, making check-in easy and offering great support throughout the stay. Dennys and Kiko at the bar made each evening feel special, always friendly, attentive, and great company. Meg at concierge was a standout, incredibly helpful and thoughtful with her recommendations. Thanks to her, we discovered some fantastic local restaurants that really elevated the trip. I also loved the in-room massage service, it was incredibly relaxing and well worth it after long days exploring the city. And the daily social hour was a great touch, lovely way to unwind, meet other guests, and enjoy a complimentary drink in a relaxed, stylish setting. Beautiful hotel, outstanding staff, and thoughtful touches throughout. I’d stay here again in a heartbeat.
Dhary
março de 2025
Very stylish, relatively new, staff are all very very friendly and really want to get to know you/help. The location is perfect as you can walk right into the heart of Shinjuku in 10 minutes but don't have any of the chaos/noise of it. We stayed in a premium room and the space was adequate although slightly smaller than expected.
Martin
janeiro de 2024
All staff (mix of Japanese and international) are very friendly and helpful, and I think this is what makes Kimpton Shinjuku standout above the rest. The hotel design is very stylish and smart, with lovely rooms, as well as smart lobby cafe, restaurant and rooftop bar, and a very good gym. Enjoyed a complimentary coffee in the cafe one morning and a drink and snack during social hour on a couple of nights. The breakfast is very tasty and big, more like going out for brunch. The location is excellent, within a 10 min walk from Shinjuku Station. Particular thanks to exceptional service from Antoine & Dat (F&B) and Laura & Eugene (concierge), which really made my stay perfect 10/10.
Paul
janeiro de 2024
So high quality service and friendly !
Mathilde
fevereiro de 2024
This beautiful boutique hotel exceeded all expectations. The rooms and bathrooms are tastefully appointed, blending comfort with upscale touches. The breakfast was excellent—fresh, flavorful, and a perfect start to each day. With multiple bars and restaurants on-site, there’s no shortage of great food and atmosphere. The neighborhood feels very safe, and the staff consistently delivered prompt, courteous service. A truly memorable stay!
Ross
abril de 2025
The Kimpton is a very nice hotel in Tokyo in a reasonable location. Rooms are larger than average although still a bit tight with luggage. Beds and pillows were very comfortable. Very nice products and loved that there was moisturiser! Breakfast was very enjoyable (Signature Eggs Benedict was delicious) and bar food on level 17 was delicious. Complimentary kick-start coffee in the morning was a nice touch as was the social hour. Service was friendly.
Andrew
junho de 2024
Prefect location less than 10 minutes walk JR station, good breakfast, good service.
Sam
dezembro de 2023
Great location , short walk from Shinjuku station, surrounded by convenience stores within 100-200 meters for last minute shopping. Drinks every day in afternoon with staff, very friendly and welcoming. Feels different to other hotels, front desk staff superb and just everyone goes out of the way to reach out. District and Jones restaurants great for more formal or relaxed dining and free coffee in morning in Jones !
Michael
março de 2024
The staff was attentive and had a great gesture by offering me a better room when I requested it. The facilities are modern, clean and spacious, especially considering the accommodations in Tokyo. The breakfast was amazing - the à la carte dishes were tasty! It's a very inclusive hotel. The location is close to Shinjuku station, about a 15-minute walk away.
Miguel
setembro de 2024
Incredible ambiance, bar, restaurant, and spotless room in central location. Staff were absolutely incredible and went out of their way to welcome us. Included happy hours/social hours which we loved.
Laura
fevereiro de 2024